Ascendas-Singbridge does not tolerate any misdeed, wrongful act or impropriety (including without limitation fraud, theft, dishonest acts, profiteering, corruption, intimidation, discrimination, harassment) by entities within the Ascendas-Singbridge Group, their employees, service providers or associates.
To facilitate reporting with the assurance that reports made will be managed objectively, we have engaged Deloitte to provide independent Hotline and Online reporting channels. Deloitte is one of the Big Four (Audit Firms) with a global network of experienced professionals providing forensics services. The Hotline and Online reporting channels facilitate the reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective or difficult. They are available for use by all employees and external parties, such as suppliers, contractors, tenants and other stakeholders, to report any concern regarding irregularities or questionable behaviour of an Ascendas-Singbridge' employee, service provider or associate.
Particulars of the Hotline and Online reporting channels are:
Singapore: 800-852-3874 / +65 6508 8544
Reports that involve an Ascendas-Singbridge listed entity may be submitted directly to the e-mail address of the relevant listed entity as shown below, or alternatively, reported through the online channel.
Email address for Ascendas Listed Companies:
• Ascendas Funds Management (S) Limited: email@example.com
• Ascendas Property Fund Trustee Pte Ltd: firstname.lastname@example.org
• Ascendas Hospitality Fund Management Pte Ltd & Ascendas Hospitality Trustee Management Pte Ltd: email@example.com
Dealing with reports
Your report will be received and reviewed by trained staff of Deloitte who will determine the appropriate initial action. Reports are provided to relevant parties in Ascendas at the level of Senior Management and also to the relevant Audit Committee of the company that may be referred to in the report.
All reports are handled confidentially, to the extent permitted by law and consistent with Ascendas-Singbridge's requirement to investigate and address the reported conduct.
Concerns expressed anonymously are more difficult to act upon effectively but they will be considered, taking into account the seriousness and credibility of the issues raised and the likelihood of obtaining confirmation of the veracity of the allegation from reliable sources and information provided.
While Ascendas-Singbridge's Whistleblowing Policy is meant to protect genuine whistleblowers from any unfair treatment as a result of their report, it strictly prohibits frivolous and untrue complaints. The Whistleblowing Policy is also not a route for taking up personal grievances. These should continue to be taken up directly with the relevant division or department heads.
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